Solutions
Integrated Management System (IMS)
An Integrated Management System (IMS) is formed by bringing together multiple management systems within an organization, enabling a holistic approach to managing processes and addressing systemic issues.
With QDMS Integrated Management System, you can manage documents, audits, complaints, risks, and actions in a connected structure, ensuring consistency, visibility, and continuous improvement across all operations.
Core Capabilities of Integrated Management System
Manage multiple management systems in a unified structure to ensure consistency, control, and continuous improvement across your organization.
Unified Management of Multiple Systems
Bring together document management, customer complaints, audits, training, CAPA, risk, survey, and action planning within a single system. Manage all processes in an integrated structure and handle systemic issues with a holistic perspective.
End-to-End Document Lifecycle Management
Manage documents from creation to revision, approval, and reading processes. Track revisions, control access with detailed authorization, monitor reading tasks, and generate reports such as document master lists and reading reports.
Integrated Complaint and CAPA Processes
Manage customer complaints from entry to evaluation, including root cause analysis and action planning. When needed, connect complaints to CAPA processes and continue the workflow through corrective action records.
Audit and Action Tracking
Track findings from internal and external audits, initiate actions based on nonconformities, and monitor progress through structured reports. Manage daily work, meeting items, and periodic tasks with action planning capabilities.
Employee Engagement
and Participation
Increase employee participation through suggestion and survey modules. Manage suggestions, evaluate feedback, and use surveys to strengthen employee involvement and organizational belonging.
Risk Identification
and Management
Identify risks, determine risk levels, and manage risk processes across the organization. Use risk management modules to monitor, analyze, and report risks in a structured way.
Business Impact of an Integrated Management System
Ensure consistency across processes, improve visibility, and manage risks and quality operations within a unified system.
Holistic Process Management
Manage all systems and processes within a single structure and address issues from a system-wide perspective.
Improved Document Control
Track revisions, approvals, and reading tasks while ensuring documents are managed in a structured and controlled way.
Faster Issue Resolution
Manage complaints, actions, and CAPA processes in an integrated way to resolve issues more effectively.
Enhanced Audit and Compliance Tracking
Monitor audit findings, track actions, and ensure compliance through structured workflows and reporting.
Increased Employee Participation
Encourage employee engagement through suggestion and survey processes, improving participation and organizational alignment.
Structured Risk Management
Identify, evaluate, and manage risks with defined processes, ensuring better control and visibility across operations.
Modules Supporting Integrated Management Processes
Manage different management systems through specialized modules designed for control, tracking, and continuous improvement.
Manage all document types in different formats and import documents with batch transfer. Define authorizations at folder and document level, manage revision and approval workflows, and track reading tasks. Use advanced search, document templates, and reporting features to monitor document usage and ensure control. Manage forms, revisions, and quality records within the system.
Take Control of Integrated Quality and Management Processes
Discover how you can manage integrated quality, documents, audits, complaints, risks, and actions in a single system with full visibility and control.
Book A Free Demo
See how you can manage integrated quality, documents, risks, audits, and actions within a single system. Here's what you'll gain:
A clear view of how to manage documents, revisions, approvals, and reading processes in a controlled structure
How to manage customer complaints from entry to evaluation, including root cause analysis and action tracking
Ways to track audit findings, initiate actions, and monitor compliance processes
How to identify risks, determine risk levels, and manage risk processes across the organization
A structured approach to managing CAPA, action planning, and daily operational tasks
How to increase employee participation through suggestion and survey processes
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